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Looking to find out more about the world mobile payments?

A recently completed TIO Networks 2013 survey targeting utility companies has been summarized in our FREE White Paper, and features some of the following key findings and insights :

  • Nearly 80% of Utility Companies agreed that mobile payments would improve customer convenience but only 41% actually offer customers a mobile payment option.
  • Majority of Utility Companies agreed that mobile payments improved customer convenience, satisfaction, improved collection processes and reduced staffing costs.
  • The biggest setbacks Utilities face are the lack of knowledge on mobile payment technology and IT resources.
  • 60% said that it was very important for them to launch or improve their mobile payment strategy within the next 12 months. 
  • Majority of Utility Companies are extremely concerned about security, technology changes, costs, and payment fraud.

We hope you enjoy our White Paper! Feel free to Contact Us with any questions.

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FREE copy here